Pricing
Two fees per sale. And nothing you haven't chosen.
2 % + VAT in service fee on each sale in your shop and DKK 5.00 in handling fee per gift card and per ticket, which by default the buyer pays on top of the price. Gift cards, tickets and punch cards have the same rates. Free tickets and corporate gift cards you issue yourself carry no fee from us. No monthly fee on sales, no set-up cost, no lock-in and no per-user charge. Table booking is an add-on with its own price further down.
The standard rate
2 % + VAT
of each sale on your page
- + Handling feeper card and ticket of DKK 25.00 or more, by default paid by the buyer
- DKK 5.00
- Monthly fee on sales
- None
- Lock-in
- None
A gift card for DKK 500.00
- The customer pays
- DKK 505.00
- You receive, paid with MobilePay
- DKK 477.12
Included in the price
- Your own shop in your own design
- Unlimited number of gift cards and products
- MobilePay, card, Apple Pay and Google Pay
- The card in Apple Wallet and Google Wallet
- Punch cards, corporate gifts, campaigns and tickets
- Dashboard for all staff
- Webhooks, API keys and five languages
- Table booking as an add-on, free for up to 25 bookings a month and with no plan for nightclubs
Payment
The purchase is completed in Stripe Checkout. MobilePay and payment cards are the two methods we send to Stripe; Apple Pay and Google Pay sit on top of the card payment and appear on the devices that support them. Stripe is the payment provider, and the money lands in your own connected Stripe account.
Examples
What it means in kroner
- A gift card for DKK 500.
- The customer pays DKK 505.00: the card's DKK 500.00 plus a handling fee of DKK 5.00. Kuvert deducts 2 % + VAT of the DKK 500.00 in service fee, that is DKK 10.00 plus VAT. You get the VAT back as input VAT. The rest is on your Stripe account, minus Stripe's own transaction fee.
- Three gift cards in one payment
- If someone buys three cards at DKK 500.00 in the same payment, the handling fee is DKK 5.00 per card, DKK 15.00 in total. Each card is its own dispatch: its own code, its own email, its own card in Wallet and its own redemption at the till. The service fee, by contrast, is calculated on the DKK 1,500.00 as a whole.
- A hundred gift cards in December
- If you sell DKK 50,000 in December, the service fee is DKK 1,000.00 plus VAT, and by default the buyers pay the handling fee. There is no tiered model. The rate is the same for the first and the thousandth card.
- A month with no sales
- Kuvert costs DKK 0. Sales carry no monthly fee, so a quiet January costs nothing to get through. If you have chosen a paid table booking plan, it continues as agreed. If you have MobilePay, Stripe charges MobilePay's fixed monthly price.
- A gift card with campaign bonus
- The customer pays DKK 500.00 for the card and receives DKK 600.00 on it. The service fee is calculated from the DKK 500.00 the customer paid. The bonus you added yourself does not count.
The full picture
What's left for you
Two take a share of every transaction: Stripe, which handles the payment, and Kuvert. We've worked both in, so you can see what actually lands in your account.
You receive
DKK 38,169.60approx. €5,116
of DKK 40,000.00, split across 80 cards
- Card value
- DKK 40,000.00
- Service fee (DKK 12.50 per card, incl. VAT)
- −DKK 1,000.00
- Stripe (DKK 10.38 per card)
- −DKK 830.40
- To you
- DKK 38,169.60
Kuvert's service fee is shown including VAT; the VAT (DKK 2.50 per card) you deduct as input VAT, so your actual cost is DKK 20.38 per card. Stripe's fee is charged to your own Stripe account, not by us, and is VAT-exempt; it is calculated on the entire payment, that is the card plus the buyer's handling fee of DKK 5.00, which otherwise doesn't affect your payout. If you sell nothing, you pay nothing. The rate has no monthly fee and no minimum.
At DKK 40,000.00 per month in cards averaging DKK 500.00 each, paid with MobilePay, you receive DKK 38,169.60. (approx. €5,116)
The euro figures are approximate and rounded. The krone is pegged to the euro: DKK 7.46 = €1.
Rate by rate
| A gift card for DKK 500.00 | MobilePay | Payment card (EEA) |
|---|---|---|
| Customer pays | DKK 505.00 | DKK 505.00 |
| Handling fee (customer's, not yours) | −DKK 5.00 | −DKK 5.00 |
| Stripe's fee | −DKK 10.38 | −DKK 9.38 |
| Service fee (2 %) | −DKK 10.00 | −DKK 10.00 |
| VAT on the service fee (you get it back) | −DKK 2.50 | −DKK 2.50 |
| You get | DKK 477.12 | DKK 478.12 |
Stripe's rates
- MobilePay1.5 % + DKK 2.80
- Dankort and other European cards1.5 % + DKK 1.80
- Premium cards issued in the EEA1.9 % + DKK 1.80
- UK cards2.5 % + DKK 1.80
- Cards from the rest of the world3.25 % + DKK 1.80
The rates are Stripe's own, not Kuvert's, and are settled on your Stripe account. The figures here are taken from Stripe's Danish price list on 28. juli 2026. Check stripe.com for current rates before you do the sums.
If the customer pays with a card in another currency, Stripe adds 2 %. MobilePay costs an additional DKK 35.00 per month, which MobilePay requires from Danish businesses.
No fee
What you issue yourself
The rate above applies to what the customer buys on your page. If you issue the card or ticket yourself from the dashboard, no payment goes through us. So there is no fee to take, and there is no limit to how many you issue.
- Free tickets and the guest list
- Tickets you issue yourself from the dashboard, for example for press, sponsors, staff or a guest who went missing. Each has its own QR code and can only be checked in once. No payment goes through us, so there is no fee. If, on the other hand, you sell the seats on your site, it is a sale like any other. See the rate above.
- Punch cards you issue yourself
- A card for ten punches for the same service, such as ten coffees, ten classes or ten treatments. If you issue it from the dashboard and take payment over the counter, no payment goes through us, and it costs you nothing, no matter how many you issue. If, on the other hand, you sell the punch card on your own site, it is a sale like any other. See the rate above. The staff punch at the till, and the balance counts down.
- Corporate gift cards and gifts in bulk
- Issue a whole series at once for a corporate customer, or give a card away as compensation. If you invoice the customer outside Kuvert, we take no fee, and the cards work at the till in exactly the same way. If the company buys the cards itself in your shop, it is a sale like any other.
Not in the rate
What sits outside
Four things cost money separately from the rate. We would rather write them here than have you discover them in a statement.
- Handling fee to the buyer
- The handling fee is DKK 5.00 incl. VAT per gift card and per ticket, not per order. There is no fee on tickets under DKK 25.00. By default it is added on top of the card amount for the buyer. The whole amount goes to Kuvert, and it is not deducted from the card's value. Because the payment happens on your own Stripe account, you formally collect it from the buyer and are invoiced for it by us: two entries in the accounts that cancel out. The only thing you actually notice is that Stripe calculates its percentage on the slightly larger amount, namely DKK 0.08. You decide yourself whether the buyer or the shop pays it (see below). If you would rather not have the fee on your shop at all, we switch it off.
- Stripe's transaction fee
- Stripe takes its own fee per payment, 1.5% + DKK 2.80 on MobilePay and 1.5% + DKK 1.80 on European cards, and deducts it directly from your Stripe account. It is not included in Kuvert's rate, and Kuvert does not add anything on top. See the calculation above.
- MobilePay's monthly subscription
- MobilePay requires DKK 35.00 per month from Danish businesses that accept MobilePay. It is charged through Stripe. Kuvert's rate has no monthly fee, but this fee is not ours. You pay it if you want MobilePay at the till.
- Cash payout of remaining balance
- If the customer chooses to have a remaining balance paid out in cash, you may charge a fee that covers the cost: only before the card expires, only if it is in your terms, and at most DKK 25 in Kuvert. This is a matter between you and the customer. Kuvert records the transaction but does not charge the fee.
Table booking
An add-on for restaurants
Table booking has its own price, separate from the rate above. The plans differ only in how many bookings a month holds, and every plan has all of it.
Free
DKK 0.
a month excl. VAT
Up to 25 bookings a month
No card and no end date.
Basic
DKK 149.
a month excl. VAT
Up to 350 bookings a month
About DKK 0.43 a booking in a full month.
Plus
DKK 299.
a month excl. VAT
Up to 750 bookings a month
About DKK 0.40 a booking in a full month.
Unlimited
DKK 449.
a month excl. VAT
An unlimited number of bookings a month
The same price, however many bookings you take.
Table packages for nightclubs: free. There is no plan. You only pay the fees per package sold, as with a ticket.
In every plan at no extra cost
- The booking page on your own website and on Kuvert
- Phone bookings and walk-ins on the evening's list
- A waiting list for the evenings that are full
- A deposit, or a fee when the guest doesn't come
- Replies to requests from large parties
- Confirmation, reminder and reconfirmation by email
- Your own questions to the guest
- Tables, combined tables and the plan of the room
- A guest book with visits, allergies and notes
- Guests' ratings after the visit
- A report on the evenings
- Push and the day's overview for the staff
- Roles for staff, manager and bookkeeper
- The evening's list when the internet is down
- Webhooks to your other systems
- Import from resOS, DinnerBooking and easyTable
Questions about table booking
What counts as a booking?
One party is one booking, however many people come and whether they booked online, phoned or walked in off the street. A booking counts in the month its evening falls in. A cancelled or declined booking does not count, and neither does a table waiting for payment or a request you have not said yes to. A guest who does not show up counts.
What happens when the month is full?
No guest is turned away, the plan does not change by itself, and there is no bill for the bookings above the limit. When the month is 80 % full, the owner gets an email, and again when it is full. The booking page keeps taking bookings, and it is you who decides whether to change plan.
Can we change plan or stop again?
Yes, at any time, and there is no lock-in. A more expensive plan applies at once, and the unused part of the month you have paid for is deducted from the price. A cheaper plan or Free applies from the end of the paid month, and a month that has begun is not refunded. The bookings and the guest book stay where they are.
Does Kuvert take anything from a deposit or per guest?
No. Kuvert takes no fee per booking or per guest. A deposit or a no-show fee goes to your own Stripe account, and Kuvert takes neither a service fee nor a handling fee from it. Stripe takes its own transaction fee on the payment, as on anything else paid by card.
Do we have to give a payment card?
Not for Free, which neither needs a card nor expires. A paid plan is paid in advance one month at a time with a card you save with Stripe, and it appears on the monthly invoice. If the card is declined, we try again three times over a week and write to you each time. If that fails, you move to Free, and the bookings and guests stay where they are.
Are there add-ons or a setup fee?
No. Everything in the list above is in every plan, the Free plan included, and getting started costs nothing. Confirmations, reminders and messages to guests are sent by email.
Can we move from the system we use today?
Yes, and it costs nothing. Under Table booking › Settings you bring the bookings in from a file from resOS, DinnerBooking or easyTable. You see first what will be brought in, the guests go into the guest book, and no guest gets an email. If you run the same file again, nothing is added twice.
What does table booking cost a nightclub?
Nothing a month. A nightclub sells table packages for its nights, such as «Booth for 6» or «Table by the bar», and each package is an order like a ticket. So you only pay the fees per package sold, with one handling fee per package and not per guest, and there is no plan. Choose «Nightclub» under Table booking › Settings. A guest-list table without payment you issue yourself. The booking page only sells packages that have a price.
Questions
About price and payment
Is there a lock-in period or notice requirement?
No. If you have not sold anything yet, you delete the account yourself in the dashboard settings. If you have sold through Kuvert, we close it together with you when you write to us. Gift cards already sold remain your obligation to the customer, so remember to pull a report of outstanding cards before you close.
When do I pay the fee?
With each sale. The fees are deducted automatically on the transaction itself through Stripe, so no bill ever comes from us afterwards, and you do not need to set money aside. Once a month you receive an invoice for what has already been deducted. It is a voucher for your accounts and is not to be paid.
Does it cost anything to get started?
No. There is no startup cost, no setup fee and no charge for onboarding.
Do I pay for the number of users?
No. You can create the staff you need with the roles they should have. The fees depend only on what is sold, and a table booking plan only on how many bookings a month holds.
Do tickets and punch cards cost extra?
There is no extra charge to use them. Tickets and punch cards you sell on your page are a sale like a gift card and cost the same fees. Everything you issue yourself from the dashboard, such as free tickets, punch cards for the counter and corporate gift cards, has no payment going through us. So there is no fee, no matter how many you issue.
Can I pass the fees on to the customer?
Yes. In your settings you choose, for both the service fee and the handling fee, whether the shop or the customer pays, and you choose it separately for gift cards and for tickets: many let the guest carry the fee on a ticket, the way other ticketing providers do, and let the gift card cost exactly what it says on it. If you choose the customer, the amount is added on top of the price as «Service fee» and «Handling fee», and the buyer sees both in the total before paying. Kuvert receives the same either way: both are deducted on the transaction through Stripe, and the choice only moves which side of the counter feels them. We invoice you for both in any case. If you choose «the customer pays», you have simply passed them on. The only thing you actually notice from moving them across is that Stripe calculates its percentage on the slightly larger amount.
Does the customer pay the fee once or per card?
The handling fee is per gift card and per ticket: if someone buys three cards in the same payment, there are three fees of DKK 5.00. A ticket under DKK 25.00 carries no handling fee, but the service fee is the same rate as on every other sale. Each card is its own dispatch with its own code, its own email and its own redemption. The service fee, by contrast, is a percentage of the whole order and is calculated once.
How much does Stripe take?
Stripe takes 1.5% + DKK 2.80 on MobilePay and 1.5% + DKK 1.80 on European payment cards, deducted directly from your Stripe account. MobilePay additionally costs DKK 35.00 per month. The rates are Stripe's own and taken from their Danish price list on 28 July 2026.
What if I refund an order?
The refund is processed back through Stripe from the account the payment landed on, and unredeemed cards on the order are cancelled.
More questions? Get in touch or read the terms of trade.
No lock-in to think about.
Create the shop, connect Stripe and add your products. No monthly fee on sales and no lock-in.